Refund Policy

Overview

I provide digital services, including custom WordPress website development and ongoing maintenance. This refund policy outlines how we handle payments, cancellations, and refunds for both one-time and subscription-based services.

One-Time Services (e.g., Website Builds, Custom Development)

You may request a refund within 10 days of your purchase only if the work has not yet started.

Once work has commenced, we cannot offer a full refund due to the time and planning already invested. Partial refunds may be considered based on how much of the project has been completed.

Subscription Services (e.g., Maintenance & Hosting Plans)

You may cancel your subscription at any time, but:

• The current month’s payment is non-refundable and will run its course.
• You will not be billed again after cancellation.
• Services will continue until the end of your paid billing period.

Non-Refundable Items

• Subscription fees that have already been processed
• Completed design or development work
• Downloadable or delivered digital assets
• Time-based services already rendered (e.g., maintenance for the current month)

Refund Processing

If a refund is approved, it will be processed and applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund:

1. Double-check your bank or payment account
2. Contact your credit card company or payment processor
3. Contact your bank (some processing delays may occur)

Still no refund? Please contact us at hello@wpstack.dev.

Need Help?

For questions about this refund policy, contact us at hello@wpstack.dev.